CTO & Acting CISO, Peak Support

Technology, security, AI, and compliance leadership for enterprise value creation.

Stephen D. Lowe is a senior technology executive focused on building scalable operating models, reducing enterprise risk, enabling regulated growth, and preparing organizations for diligence, integration, and long-term value creation.

Executive Snapshot

Built for the audiences that evaluate technology as business risk, growth capacity, and enterprise value.

25+ yearsTechnology, security, and operating leadership
Current roleCTO & Acting CISO, Peak Support
Prior scaleGlobal VP IT & Security leadership across 20,000+ employee environments
GovernancePCI DSS, SOC 2, HIPAA, ISO, cybersecurity, and risk programs
Transaction experienceM&A diligence, integration, and acquisition-readiness support
Founder perspectiveCo-Founder, CIO, and Executive Board Member, PCS Partners

Selected Impact

Three areas where technology leadership becomes board-level and PE-relevant.

01

Enterprise Transformation

Built scalable technology operating models across global and PE-backed organizations, including digital workplace modernization, data platform evolution, CX technology enablement, and AI-enabled services.

02

Security & Governance

Led cybersecurity, compliance, and governance programs spanning PCI DSS, SOC 2, HIPAA, ISO, identity, risk management, and audit-ready operations in regulated delivery environments.

03

Transaction Readiness

Supported acquisition readiness, buyer-facing technology narratives, diligence response, cybersecurity evidence, and integration planning where technology posture directly affects enterprise value.

Career Highlights

A career pattern of operating at the intersection of scale, governance, technology, and growth.

2022–Present

Peak Support — CTO & Acting CISO

Leads technology, security, compliance, data, and AI enablement for a high-growth CX services company. Public-facing work includes technology modernization, security posture, AI-enabled CX capability, and support for Peak Support's acquisition by Ubiquity.

2014–2021

ResultsCX — Global VP IT & Security

Led global infrastructure, security, compliance, and enterprise technology strategy for a 20,000+ employee contact center organization serving regulated and enterprise clients.

2010–2014

Arvato Bertelsmann — Director IT & Security, North America

Oversaw technology and security across contact center, eCommerce, healthcare, and supply-chain business units, including major compliance and site expansion programs.

1999–2020

PCS Partners — Co-Founder, CIO, Executive Board Member

Co-founded and helped scale a telecommunications retail business from mail-order and eCommerce roots into a large regional MetroPCS dealer group.

Board & Advisory

Advisory focus for growth-stage, PE-backed, and technology-enabled organizations.

Stephen is focused on board and advisory opportunities where technology, cybersecurity, compliance, AI governance, data platforms, and transaction readiness are central to enterprise value.

Technology Strategy
Cybersecurity & Risk
AI Governance
Compliance Oversight
M&A Diligence
Private Equity Value Creation
Regulated Delivery
Technology-Enabled Services

Speaking & Media

Practical perspective from building and operating complex technology environments.

Speaking and media are secondary to the advisory platform, but the themes are clear: technology diligence, cybersecurity, AI governance, audit readiness, and secure transformation.

Representative Topics

  • What buyers look for in technology diligence
  • Building audit-ready technology and security programs
  • AI governance without blocking innovation
  • Security for distributed and work-at-home delivery models
  • Turning CX technology and AI into commercial services

CIO Review Top 10 CTOs 2026 feature — forthcoming

Island Enterprise Browser customer discussions and testimonials

Contact

For board, advisory, speaking, and media inquiries.